Cookie Policy

[HEINEKEN SAINT LUCIA LTD] located at [PO BOX 237, ST. JUDE’S HIGHWAY, VIEUX FORT, SAINT LUCIA] (‘we’ or ‘us’) uses cookies to give you a better online experience. We are part of the HEINEKEN Group (‘Heineken’). In order to make full use of our website [HEINEKENl] (‘Website’), your computer, tablet or mobile phone will need to accept cookies. We feel that it is important that you know what cookies our Website uses and for what purposes, which we will explain in this Cookie Policy. This will help to protect your privacy, while at the same time providing you with the best online experience.

What is a cookie?

Cookies are small text files containing small amounts of information which are downloaded and may be stored on your user device e.g. your computer (or other internet enabled devices, such as a smartphone or tablet). We may use similar techniques, such as pixels, web beacons and device fingerprints. For the sake of consistency, all these techniques combined will be hereafter referred to as ‘cookies’.

This Cookie Policy provides you with information about the cookies we use and why. Our Privacy Policy sets out full details of the personal data we collect and how we may use your personal information.

Cookies used on the Website

By clicking ‘Yes’ on the cookie banner, you give your consent to Heineken to place and/or read cookies. Several different types of cookies are used: 1) functional cookies, 2) analytics cookies, and 3) advertising cookies. Some of these are session cookies which are temporary and allow us to link your actions during a browser session. Session cookies are erased when you close the browser. Other cookies are persistent cookies which remain on your device for the period of time specified in the cookie. The Website uses cookies for the following purposes:

• FUNCTIONAL COOKIES
  Functional cookies are essential and help you navigate the Website. They enhance the user friendliness of the Website for visitors. These cookies make sure that you only have to pass the age-gate once and that your basket is saved during all the steps of your checkout process. These cookies also help to support website security and basic functionality.
• ANALYTICS COOKIES
  Analytics cookies help us to understand the behaviour of our visitors and the usage of the Website in an aggregated manner. For instance, we can use these cookies to gain insight into how our visitors use our Website. This means we can find out what works and what doesn’t, it allows us to continuously improve the Website, and measure how effective our advertising and communication is.  

• ADVERTISING COOKIES
  Advertising cookies will remember your product and page preferences and in general that you visited the Website. We strive to provide you with advertisements relevant to you and your interests on other online platforms, where available on the basis of your visits and surfing behaviour on our Website and other third party websites. Based on these interests, we develop a segmented profile and then adapt the content and the advertisements on our website for various groups of customers. Third parties that set cookies via our website may also try to find out what your interests are in this way, and this information may also be used to present you with content or advertisements that appear more likely to be of interest to you on other, non-Heineken websites. In this case, the information about your current website visit may be combined with information from previous visits to websites other than ours. These advertising cookies are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of advertisements.

Even if no advertising cookies are used, please note that you will be provided with advertisements on our site; however, these advertisements will not be tailored to your interests. These advertisements can, for instance, be modified according to the content of the website. You can compare this type of content-related Internet advertisements with advertising on television. If, say, you are watching a cookery programme on TV, you will often see an advertisement about cooking products during the advert breaks while this programme is on.

Third party social networks (e.g. Facebook, YouTube, Twitter, LinkedIn) may also place cookies. This enables you to share content of the Website on social networks. These third parties may use cookies for their own purposes. We have no influence over how these social media networks make use of your data. For more information regarding the cookies set by the social media networks please refer to their own privacy and cookie policies.

sharing of cookie data

As member of a global business, we share data we have acquired via cookies with HEINEKEN group affiliates and subsidiaries for reasons as aggregated analytical and operational purposes and for retargeting, marketing purposes, such as direct marketing, creating of consumer audiences or look-a-like audiences (where permitted by local law), enriching of existing customer profiles. We will only share such information when we are allowed to do so by law. This means that we will ask for prior consent for sharing ‘cookie data’ or for HEINEKEN group affiliates and subsidiaries to use cookies, if this should be the lawful basis.

Control your cookie settings

We offer you the possibility to consent to our use of cookies or to set your preferences regarding certain categories of cookies by clicking ‘Cookie settings’ in the banner.  You can change your preferences at any time by clicking on the ‘Cookie Settings/Set Preferences’ hyperlink that is available on our website – which also enables you to withdraw the consent you have previously given to us. This hyperlink will include a list of all analytical and advertising cookies.

Please be aware that we currently do not make use of a technical solution that would enable us to respond to your browser's 'Do Not Track' signals. Besides using the ‘Cookie Settings/Set Preferences’ hyperlink on our website, you can manage your cookie settings in your browser settings at any time. Please be aware that your browser settings may not offer you the same ease of use as the Cookie Settings/Set Preferences on our website. If you simply disable all cookies in your browser settings, you may find that certain sections or features of our website will not work, because your browser may prevent us from setting functionally required cookies. Therefore, it is recommended to use the Cookie Settings on our website instead of disabling all cookies via your web browser.

Cookie Overview

Below is a full list of the cookies used on our Website:

Functional Cookies

Analytical Cookies

Advertising cookies 

Concluding Remarks

We will keep this Cookie Policy under review and make updates from time to time. Any changes to this Cookie Policy will be posted on our Website page and to the extent reasonably possible, will be communicated to you. You can consult this web page for the latest version.

If you have any further questions and/or comments, please contact us via this webform with a data privacy request.

The most recent version of this Cookie Policy is dated: [enter date]